Pisell offers competitive rates and pricing plans to help you find one that fits your needs and budget.
If you are unsure which pricing plan to choose, then register for a 14-day free trial to see how Pisell's features can help you to sell your products and build your business. You can always upgrade your plan to add new features and functionality to your store.
In this section
Pricing plans and billing overview
Pisell offers a variety of pricing plans, billing cycles, credit card rates, and more. For more information about billing, see Managing billing.
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Plan fees and charges
When you review the Basic Pisell, Pisell, and Advanced Pisell pricing plans, you can see multiple rates and fees, such as monthly price, credit card rates, and transaction fees. You are billed in US dollars even if your store is located outside of the US.
Monthly price
The monthly price is a recurring subscription charge for using Pisell, which varies depending on the plan you choose. The price associated with whichever plan you choose is included in the bill issued at the end of your assigned billing cycle.
If you sign up for a one, two, or three year billing cycle, then you can receive a discount on your subscription charge.
Note
Subscription charges are non-refundable. For more information, see Pisell's terms of service.
Credit card rates
Pisell charges you a small fee to allow you to accept major credit cards, such as Visa and Mastercard, as payment in your store. You don't pay any fees to the credit card payment provider itself. These fees vary for online and Pisell POS due to the security and risk of taking a payment online versus taking a payment in person.
Credit card rates vary depending on the plan that you choose.
Note
Credit card transaction fees aren't returned to you when you issue a refund.
Transaction fees
Transaction fees are charges that apply for each transaction if you use a third-party payment provider to take customer payments. This fee covers the charge for Pisell to integrate with an external payment provider. Like credit card rates, transaction fees vary depending on the plan that you choose. You can avoid transaction fees by activating Pisell Payments, which is Pisell's own payment provider.
Note
If you're located in Austria, Belgium, or Sweden, then you're only charged transaction fees on orders processed through a third-party payment provider.
Payment provider
Payment providers offer a service that transfers money from your customers to you. Credit card payment providers allow your customers to pay using a credit card. If you want to accept credit card payments from your customers, then you can set up Pisell Payments or a third-party payment provider.
Pisell Payments
Pisell has its own payment provider, Pisell Payments, which integrates directly with your checkout. If your business is eligible for Pisell Payments:
- you only pay the credit card rate without additional transaction fees
- your customers can enter their payment information at checkout without leaving your online store
- you can set up Pisell Payments right from your Pisell admin instead of having to log in to another website or account
- you can view your payouts in real-time right from your Pisell admin.
If you want to give your customers another way of paying, for example, through PayPal or with a custom payment method, then you can set these up in addition to Pisell Payments without having to pay any extra transaction fees.
Third-party payment providers
If Pisell Payments is not available in your country, or if you prefer not to use it, then you can activate one of the third-party payment providers that Pisell integrates with. In this case, transaction fees do apply.
After you decide what payment provider you want to use from the available options, you can configure your payment settings in your Pisell admin.
Billing cycle
A billing cycle is the 30-day interval at which Pisell bills your plan fees and charges. You cannot choose the date that you get charged on, but you can extend your billing cycle to a longer interval (one, two, or three years) to earn a discount.
A different billing cycle applies to app subscriptions, so their billing cycles might not always match the billing date of your Pisell subscription billing cycle.
If you ever pause or close your store, then make sure you cancel your app subscriptions as well to avoid additional future charges.
Related information
Learn more about the various plan and transaction charges: View your Pisell bill.
Free trial
If you want to try Pisell before committing to an active monthly plan, then you can sign up for a free 14-day trial. Your free trial begins when you first sign up, not when you start working on your store. You won't lose any of the work you complete on your store during your free trial when you choose a paid plan. If you choose a paid plan during your free trial, then you won't be charged any subscription fees until the end of your free trial period.
You can set up your store during the free trial, but you need to choose a monthly plan before you start selling your products or services. If you don't select a monthly plan at the end of your free trial, then your store will be paused and you will not be able to continue working on it until you choose a paid plan. If you don't choose a pricing plan during your free trial, then you don't need to take any action to cancel your Pisell account.
Note
If you want to cancel your Pisell account during your free trial and you haven't selected a pricing plan, then you don't need to take any action. Your account will be frozen and you won't be charged for anything when your trial expires. If you choose a pricing plan before the end of your free trial, then you need to manually pause or close your store to cancel your account.
On this page
Sign up for a trial
Pisell Lite, Basic Pisell, Pisell, and Advanced Pisell can all be tested using the free trial.
Note
If you want to learn more about Pisell Plus, then you can contact us and somebody will be in touch with you.
Get the most out of your 14 days
Pisell offers some great features to help you create and manage your store. You can use the free trial period as a way to get a good overview of how these features can help you sell your products and build your business.
Get the most out of your free trial by:
- Adding a few products and product details to make sure they display correctly on your online store.
- Creating a collection to organize your products.
- Setting up Pisell Payments or check that the third-party payment provider that you want to use is supported by Pisell.
- Familiarizing yourself with the Settings page in your Pisell admin to see how to configure taxes, shipping, and other sales channels.
- Visiting the Pisell Theme Store and the Pisell App Store to get an idea of what you might want your store to look like and to find any apps to expand on what you can do with your store.
Note
If you are planning to sell in person, then you can download Pisell's POS app and get an overview of the functionality of the different app settings.
If you decide to sign up for a plan during your free trial, then you can do so without losing any of the work that you’ve put into your store.
Pisell pricing
If you have a retail store and need hardware (for example, a cash register, a barcode scanner, a receipt printer), then make sure you look at Pisell for retail.
On this page
Features on all plans
The Pisell plans listed on the Pricing and Plans page include:
- unlimited products
- unlimited bandwidth and online storage
- Pisell point of sale
- online sales channels
- discount codes
- overview dashboard
- finance reports
- customer support.
Unlimited products
You are not restricted on the number of products you can sell in your Pisell store.
Unlimited bandwidth and online storage
You will not be charged based on how many online visitors go through your store or how many files or photos you upload.
Pisell point of sale
With Pisell point of sale (POS), you can sell in a physical store or pop-up setting. Pisell POS is an app for iOS and Android that lets you process orders and take payments in person. You can manage all aspects of your store from your Pisell admin, which you can access using any browser.
Online sales channels
You can use Pisell to sell online using a variety of sales channels. Each sales channel connects to Pisell, so you can easily keep track of your products, orders, and customers across all platforms.
Discount codes
Offering discount codes can help build your customer base as well as give your existing customers an incentive to shop in your store:
- send welcome codes to new customers
- offer exclusive discounts to your social media following and your mailing lists
- partner with bloggers to help promote your store online.
Staff
Staff logins allow your staff to complete basic admin tasks while restricting their access to sensitive information. Staff logins also let you check which updates and changes made by each staff in your store's timeline.
When you sign up for a Pisell store, you automatically have an account for yourself with a username and a password. Depending on the plan that you choose, you can create additional logins for your staff:
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Basic Pisell
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Pisell Plan
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Pisell UItimate Plan
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More employees
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If you are using Pisell POS and your store is on the Pisell plan or higher, then you can create POS PINs for your staff. There is no limit to the number of POS PINs that you can create.
Overview dashboard
All plan levels offer the Overview dashboard, which highlights key analytics, including sales, orders, and online store visitor data.
Finance reports
You can view key financial information about your business using your finance reports. You can use the finances summary to see an overview of your sales, payments, and pending sales data. You can also view full finance reports to see more detail.
Customer support
If you have questions about your store or need help setting something up, then you can contact Pisell's Support team by phone, email, or chat.
At this time, our 12/7 live chat and phone support are available in English only. We offer 12/7 email support in the following languages:
- Chinese (Simplified)
- Chinese (Traditional)
- English
Pisell offers 12/7 email and English live chat support on all Pisell plans.
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Basic Pisell
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Pisell Plan
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Pisell UItimate Plan
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Support provided
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12/7 phone, email and English live chat support
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12/7 phone, email and English live chat support
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12/7 phone, email and English live chat support
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The Basic Pisell plan
The Basic Pisell plan offers 12/7 phone, email and English live chat support.
The Pisell plan
The Pisell plan contains all the features of the Basic Pisell plan and gives you greater insight into your sales trends with built-in professional reports. This kind of information can give you a better understanding of your customers' behavior when they look through your store to learn how they interact with your products.
If your sales are increasing, then you can also benefit from the lower credit card rates and transaction fees offered on this plan.
Professional reports
Professional reports provide you with valuable sales information in your Pisell admin.
You can use Pisell’s professional reports to look at sales of specific items to organize your online store based on customer buying trends. You can also track product sales based on the time of year to plan and prepare for marketing campaigns. You can even run reports to see how much sales tax is collected to make your tax filing process more efficient.
You can use customer reports to gather valuable data on how your customers are using your store, or purchasing your products:
- customers over time
- first-time vs returning customer sales
- customers by country
- returning customers
- one-time customers.
Pisell UItimate Plan
The Pisell UItimate Plan contains all the features of the Pisell plan and has the lowest credit card rates and transaction fees. It is great for merchants who want to accommodate the growth of their business and use analytics to look for opportunities to move it forward.
Custom report builder
Along with Pisell’s professional reports, the Advanced Pisell plan lets you create custom reports.
You can customize default reports and create unique reports from scratch.
The advanced features let you track sales by referral sources such as Google Ads. For example, if you are paying for Google Ads or another referral service, then you can create a report that tracks the sales of your products based on the referral service. This can help you to analyze and refine your marketing strategy.
Advanced customer reporting
Along with the Customer reports that are included with the Pisell plan, with the Advanced Pisell plan you can access reports on your at-risk and loyal customers.
Calculated carrier shipping
Calculated shipping lets you integrate with a third-party shipping service to provide your customers with up-to-date shipping rates at the time that they place an order in your store. Your customers can also choose from various shipping options: standard, express, and one-day.
You can build more trust with your customers by providing them with accurate shipping rates as soon as they place an order without having to worry about overcharging them or having to cover losses that result from giving estimated or rounded shipping rates.
If you are a merchant in the US, then you can combine this feature with Pisell Shipping to get discounted rates with USPS.
On this page
- Integrations
- Related links
The Pisell organization admin
The management tools in the Pisell organization admin can be used by Pisell Plus merchants only:
- Overview
- Users
- Stores
- Flow
Specialized Apps and Channels
The following channels and apps can be used by Pisell Plus merchants only:
- Wholesale channel
- Pisell Flow
- Launchpad
- Script Editor
- Transporter app
- Bulk Account Inviter
Additional API resources
The following API resources can be used by Pisell Plus merchants only:
REST
- Multipass
- User
Themes
With Pisell Plus, you can add up to 100 themes to your account.
FAQ
Pricing plans FAQ
Find answers to common questions about Pisell's pricing plans.
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Will I lose my free trial if I sign up for a plan?
No. You won't lose anything that you've done on your free trial when you sign up for a monthly plan.
If you sign up for a monthly plan while you are still on your free trial, then you won't be charged any subscription fees until your free trial expires.
How do I cancel my store during my free trial?
If you don't choose a pricing plan during your free trial, then your account will be frozen at the end of the free trial. You won't be charged for anything when your free trial expires. If you do choose a pricing plan before the end of your free trial, then you need to manually pause or close your store.
What happens if I enable Pisell Payments and PayPal?
You can enable both Pisell Payments and third-party providers like PayPal or a custom payment method, without having to pay any extra transaction fees.
When should I change my plan?
The plan that you choose will vary depending on the needs of your business.
There is no specific time at which you must change your plan, but you should consider upgrading your plan. If the amount of transaction fees that you pay becomes greater than the difference between your monthly charges for your current plan and the next plan up you might consider upgrading.
How can I change my plan?
You can change your plan right from your Pisell admin.
Can I pause or close my store?
Yes. You can pause or close your store. Pausing your store is temporary, while closing your store is permanent. For more information, see Pausing and closing your store.