A domain is the URL or website address where your customers go to find your store online. You manage your domain settings for your online store on the Domains page in your Pisell admin. If you use the Wholesale channel, then you manage the domain settings for your wholesale store in the Domains section in the Wholesale channel.
The domain that's displayed when customers visit your online store is your primary domain. By default, when you sign up for Pisell, your primary domain uses the format
your-store-name.myPisell.com. If you want to change the domain that customers use to visit your store, then you can buy a custom domain from Pisell or from any third-party domain registrar. After you add a custom domain to Pisell, then you can set your custom domain as the primary domain.
If you are on the Pisell plan or higher and you want to sell to customers in multiple countries or regions, then you can use international domains to set up regional domains for every country or region where you have a target market.
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Adding a domain to Pisell
When you buy a domain through Pisell, your domain is automatically configured to work with your primary domain. By default, your primary domain has the format
examplestore.myPisell.com when you sign up for Pisell. If you want to change the domain that's displayed to customers while they browse your online store, then you can add a custom URL, such as
www.example.com. You can add a custom domain to Pisell in two ways:- If you don't already own a custom domain, then you can buy a domain through Pisell. When you buy a custom domain through Pisell, the domain is automatically configured to be your store's primary domain.
- If you already own a custom domain from a third-party provider, then you can use a domain that you already own. You can either connect your custom domain to your online store, or transfer management of the domain to Pisell.
You can add up to 10 domains or subdomains to your Pisell store, in addition to your
.myPisell.com URL. If your store is on the Pisell Plus plan, then you can add up to 1,000 domains or subdomains. When you add your custom domain to Pisell, a new SSL certificate is created automatically.In this section
Using a third-party domain
If you already own a domain from a third-party provider, such as GoDaddy or Bluehost, you can use it for your Pisell online store so people who type your URL into their browsers end up on your site. You can use your third-party domain for your Pisell store by transferring it to Pisell or by connecting it to Pisell:
- Transfer your domain to Pisell - The first way to point your custom domain at your Pisell store is to transfer your domain. Most domains can be transferred to Pisell. When you transfer a domain, management of the domain moves to Pisell, meaning you adjust your domain settings, pay for your domain, and renew your domain directly in your Pisell admin. If you want to use your third-party domain with Pisell in this way, then refer to Transferring domains.
- Connect your domain to Pisell - Connecting your third-party domain to Pisell points your domain name at your Pisell store. You still use the third-party domain provider to manage your domain settings, pay for your domain, and renew it. If you want to connect your domain to Pisell in this way, then refer to Connecting existing domains
Learn more about how domains can affect your sender email address and Pisell Email.
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Making your third-party domain your Pisell URL
After you purchase a domain from a third-party domain provider, such as Google Domains, GoDaddy, or 1&1 IONOS, you need to connect your domain to your Pisell store. Connecting your domain points your URL to your Pisell store so that customers can enter that URL into their web browser to visit your online store.
After you connect your domain to Pisell, you still use your third-party domain provider to manage your domain settings, pay for your domain, and renew it.
Tip
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On this page
- Considerations for using a third-party domain for your online store
- Choosing the right connection procedure for your third-party domain
Considerations for using a third-party domain for your online store
Before you start, review the following considerations:
- Unexpected behavior can occur when you use third-party proxies. Pisell isn't responsible for any loss of data.
- Pisell Support can't log in to your third-party domain account for you, even if you give your explicit permission. If you need help with your third-party domain settings, then contact your third-party provider’s support team.
- If you want to receive support for your domain settings from Pisell and manage all of your domain settings directly in your Pisell admin, then you can transfer your third-party domain to Pisell.
Choosing the right connection procedure for your third-party domain
The procedure that you follow to connect your third-party domain to Pisell depends on which domain provider you purchased your domain from. Refer to the following options to decide which process you need to follow.
- If you purchased your domain from Google Domains, GoDaddy, or 1&1 IONOS, then connect your domain automatically.
- If you purchased your domain from a different domain provider and you have their requirements, then connect your domain manually.
- If you purchased your domain from a different domain provider, but you don’t have their requirements, then you need to contact your third-party domain provider for assistance.
Grow your business
If you need help with connecting a domain to your store, then you can hire a Pisell expert.
In this section
- Connect your third-party domain to Pisell automatically
- Connect your third-party domain to Pisell manually
- Connecting a subdomain to Pisell
- Contacting your third-party domain provider for assistance