Your store comes with email templates that you can customize with your logo and brand accent color. You can choose to have email notifications sent to you, your staff, or your customers, depending on the setting for your order notifications.
Your store also includes SMS notifications for order confirmation and shipping updates. To learn more about how to enable and configure these updates, see SMS notifications.
You can view and update your store's notification settings from the Notifications settings page in your Pisell admin.
If your customers or staff aren't receiving email notifications, then tell them to check their spam or junk folder. If the problem persists, ask them to supply an alternate email address using a different email provider.
Your store’s customer email notifications are supported by all major email clients, including:
  • Apple Mail 8,9
  • Outlook 2007 and later
  • Thunderbird
  • iOS Mail for iPad and iPhone
  • Gmail on Android
  • AOL Mail
  • Gmail (web app)
  • Office 365
  • Yahoo! Mail
In this section
  • Edit notification templates
  • New order notifications
  • Webhooks
  • Notification variables reference
  • SMS notifications
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