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Pisell Support

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  • Product media

      Product media can include images, 3D models, and videos. Using media like 3D models for your products provides your customer with a better understanding of the function and size of an item, and i...

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  • Privacy

      Pisell believes strongly in protecting personal information, and understands that doing so is critical in helping you preserve the trust and confidence of your customers. Pisell has designed its ...

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  • Managing subscription orders

      You can manage pay-per-delivery orders and prepaid subscription orders from your Pisell admin. Pay-per-delivery orders have only one subscription item per order. At regular intervals, new pay-per...

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  • Collections

    You can group your products into collections to make it easier for customers to find them by category. Here are a few examples of collections that you might create: clothes for men, women, or chil...

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  • Pisell in multiple languages

    Pisell is available in the following languages: Chinese (Simplified) Chinese (Traditional) Czech Danish English Finnish German Italian Japanese Korean Norwegian Polish Port...

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  • Pisell Payment and Billing FAQ

    Topics related to Pisell Payments FAQ: What does Pisell pay mean?Are there any other payment methods without using Pisell?Can I use offline payment? Topics related to the pisell billing FAQ: How ca...

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  • Multilingual Settings

    EntranceTranslation entry: There are two ways to enter the translation page1. It can be entered in the application in the left navigation of the business management backgroundMerchant management ba...

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  • Capturing payments

      When a customer makes a payment using a credit card, the payment information needs to be captured and sent to their bank for processing. You can capture payments manually or automatically. If you...

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  • Working with Pisell Partners

      The Pisell Partners program has developers world-wide who build websites, apps, and themes that help you customize your store.   The Pisell Partners program has an expectation of high standards o...

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  • Account FAQ

    Topics related to this section: How to reset the merchant account forgot password?Can I add employees with different permissions?What permissions does the owner have?What are the payment options fo...

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