Pisell Support
Articles
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Canceling, archiving and deleting orders
You can cancel, archive, and delete orders. Canceling an order means that you're stopping an order that's in process. Archiving an order means that you are flagging an order that is done so that ...
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Subscriptions
Offering subscriptions lets you sell products on a recurring basis. Depending on the subscription options you offer, your customers can choose to pay an agreed price for your product in a sch...
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Notifications
Your store comes with email templates that you can customize with your logo and brand accent color. You can choose to have email notifications sent to you, your staff, or your customers, depend...
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Stripe Payment Configuration
This section contains the following: Configuration parametersget parametersGet parameter attentionAutomatic mode payment method configurationLog in to the backend of the merchant--Settings--Receipt...
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Contacting a Pisell store about an order
If you are a customer of a Pisell-hosted store, and you need help with an order that you placed in that store, then you need to contact the store directly. When you place an order at a store ...
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Searching for products and filtering your product list
All your products are listed in the Products area in Pisell. 50 products are listed on each page. To organize the list of products, and to find products in a list that spans many pages, you can...
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Protecting against fraudulent chargebacks
Note Fraud Protect is available for merchants in the United States. Fraud Protect for Pisell Payments protects eligible businesses against fraudulent chargebacks, making it easier to quickly ...
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Managing inventory
Inventory is the quantity of a particular product that is available for sale. Inventory tracking can help you avoid selling products that have run out of stock, or let you know when you need to o...
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Selling services or digital products
When you add a product to your store, you can uncheck the shipping checkbox to indicate that you are selling a digital product or service instead of a physical product. If you're selling a digita...
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Product Reviews
You can use the Product Reviews app to add a customer review feature to your products. This lets your customers engage with your business, as well as each other, to encourage sales.